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EPISODE 59
From Data to Decisions:
Nicole Farley on the Future of Insurance Distribution
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What does effective leadership look like as data, AI, and technology continue to reshape the insurance industry?
In this episode, host Ben Markland is joined by Nicole Farley, Sr. VP, Chief Insurance Officer at Bold Penguin, for a practical conversation on digital distribution, data driven decision making, and leading through change. Nicole shares how technology is being used to support agents, why excess and surplus business is growing, and what guardrails matter most as AI becomes more common across insurance.
This episode offers clear takeaways for leaders navigating change while keeping relationships and trust at the center of the business.
Read Show Notes
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We believe that when we raise the bar for our leaders that our industry will thrive. At the Insurance Leadership Podcast, we provide you with practical resources that can be implemented in your business.
About the Podcast
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This podcast is designed to bring leadership principles and perspectives from leaders in the life and health insurance industry. Whether you are running a TPA, Brokerage or an insurance company, the wisdom that is passed along will help you develop your leadership and the team you manage.
How to Listen
New episodes air the first Thursday of each month. Check them out on Apple Podcasts, Spotify, YouTube, or the ILP Website.
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How to Connect
Follow us on social media for episode highlights, leadership insights, and behind-the-scenes moments.
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